Hangie Pham in

Hangie Pham

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Principal Customer Success Manager at BigID
📍 Winter Springs, Florida, United States

Hangie Pham is a Principal Customer Success Manager at BigID, focusing on data intelligence for security, compliance, and privacy. With a background at Micro Focus and HP Software, she specializes in building strategic relationships and boosting customer adoption. Colleagues describe her as customer-focused, organized, smart, and a ray of sunshine.

Reflecting on her 51-year American journey after her family left their home in 1975, Hangie expresses deep gratitude for the people who have shaped her life. This experience underpins her belief that with the right attitude, anything is achievable, and its never the wrong time to do the right thing.

A recent post celebrated her four-year anniversary at BigID, highlighting the meaningful work and inspiring team collaboration she values.

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Current Role
Principal Customer Success Manager
Location
Winter Springs, Florida, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Hangie cares about

Customer Success
Her career is dedicated to customer success, earning her the 'Top CSM of the Quarter' award. She focuses on engagement, strategic relationships, and ensuring customers feel valued.
Data Intelligence
As a manager at BigID, she operates at the intersection of data, AI, security, and compliance, helping customers manage and protect sensitive data across their landscape.
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Career

Work history

2-2024
Principal Customer Success Manager
BigID
12-2021 - 1-2024
Senior Customer Success Manager
BigID
11-2017 - 11-2021
Education Chief Technologist & Customer Ambassador
Micro Focus
8-2011 - 11-2017
Business Solution Manager & Customer Ambassador
HP Software
9-2009 - 8-2011
Education Solution Manager & Customer Ambassador
HP Software
In the press

Media appearances

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Education
Bachelor of Science
University of Central Florida
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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