Harkawal Singh Malhotra

Caretaker
DISC Type : Si

Director Sales - Fuel & Convenience | QSR | Channel & Alliances, North America at Diebold Nixdorf

United States

Overview

Harkawal is the Director of Sales at Diebold Nixdorf, leading the Fuel & Convenience, QSR, and Channel Partner business for North America. With a BE and an MBA, he focuses on understanding client goals to facilitate solutions that bring business benefits. Colleagues describe him as passionate, diligent, and energetic.

Outside of his direct professional responsibilities, Harkawal identifies as an environmentalist, indicating a personal commitment to sustainability and environmental causes. He is interested in major brands that are key players in the retail and convenience space, such as bp and Starbucks.

He is a recipient of the prestigious "Presidents Club - Global Excellence Award 2019" at Diebold Nixdorf.

Personality Overview

Collaborative

Good Listener

Risk-Averse

They are more likely to go for proven solutions.  Win-win scenarios can appeal strongly to them. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Retail Transformation
Actively promotes future-proofing retail stores through AI-powered self-service, cloud solutions, and transforming the checkout experience, particularly in the fuel and convenience sector.
QSR Technology
Engages with major QSR franchises like McDonald's to support their adoption and expansion of self-service and kiosk technology to enhance customer journeys.
Client-Centric Selling
His personal philosophy is to look beyond product sales to understand client behaviors and goals, ensuring technology solutions deliver real business benefits and build trust.

Media Appearances

Harkawal has no verified media appearances

Work History

8-2022
Director Sales - Fuel & Convenience | QSR | Channel & Alliances, North America at Diebold Nixdorf
3-2018 - 9-2022
Director - Retail Solutions at Diebold Nixdorf
5-2015 - 12-2017
Regional Sales Manager at NCR Corporation
3-2014 - 5-2015
Global Account Manager at Avaya
5-2011 - 2-2014
Sales Manager - Global Accounts at Avaya

Education

2003 - 2005
MBA from Army Inst of Management Kolkata : formerly National Inst of Management Calcutta
1999 - 2003
BE from Visvesvaraya Technological University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United States Job Level : Mid-senior Designation : Director Sales - Fuel & Convenience | QSR | Channel & Alliances, North America at Diebold Nixdorf
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Insights For Selling To Harkawal Singh

During A Call Or A Meeting

DO's

  • Show genuine interest in solving their problems
  • Take time to make them feel comfortable before getting to the main pitch
  • Be visibly appreciative of their actions during your interactions

DONT's

  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t ask too many questions that sound too dry and objective
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Harkawal Singh is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Harkawal Singh

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Harkawal Singh move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Harkawal Singh take some risk or not?

  • It is unlikely that they will take many risks.

You And Harkawal Singh

Personality Compatibility


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