Harriet Liljeström-Katisko

Pioneer
DISC Type : isd

Director, Indirect Procurement at Finnair

Helsinki, Uusimaa, Finland

Overview

Harriet is a global procurement leader and the Director of Indirect & IT Procurement at Finnair. She has extensive experience building and leading high-performance teams in the aviation, telecom, and financial sectors across Europe and the Middle East. People who have worked with her often describe her as professional, goal-oriented, and an inspiring mentor.

Harriet holds an International Air Law Diploma with Distinction from IATA.

Personality Overview

Decisive But Friendly

Friendly But Fast

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

Airline Procurement
Heads indirect and IT procurement for Finnair, one of the world's longest-operating airlines, and holds a specialized diploma in International Air Law.
IT Sourcing
Her responsibilities at Finnair explicitly include IT procurement, and she has recently been hiring for experienced ICT Category Managers to join her team.
Global Team Leadership
Focuses on building and leading global procurement teams, with experience managing staff in the US, Europe, Middle East, Africa, and China.

Media Appearances

Harriet has no verified media appearances

Work History

7-2017
Director, Indirect Procurement at Finnair
9-2015 - 7-2017
Leader of Professional Services Sourcing, Director at Stora Enso
1-2014 - 7-2015
Senior Group Category Manager - Services at National Bank of Abu Dhabi
1-2013 - 12-2013
Maternity Leave at -
12-2010 - 12-2012
Head of Procurement Contracts and Controls at Nokia Siemens Networks

Education

2018 - 2021
International Air Law Diploma (with Distinction) from IATA Training
Master of Arts (M.A.) from University of Oulu

More Information

Social Presence :

Prographics :

Exp : 24 Location : Helsinki, Uusimaa, Finland Job Level : Mid-senior Designation : Director, Indirect Procurement at Finnair
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Insights For Selling To Harriet

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Harriet is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Harriet

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Harriet move?

  • They are generally fast movers and can take quick decisions
  • Can Harriet take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Harriet

Personality Compatibility


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