Heathcliff Lewis

Commander
DISC Type : D

Director Interconnected Analytics and Data Science at The Home Depot Canada

Canada

Overview

Heathcliff is the Director of Interconnected Analytics and Data Science at The Home Depot Canada, leveraging his extensive expertise in AI and data to enhance the retail experience. An MBA graduate from Queens University, he previously led generative AI and data science initiatives at RBC. Colleagues describe him as a dependable, quick, and enthusiastic learner.

Outside of his technology focus, Heathcliff is deeply committed to community work, serving as the Board Vice Chair for The Reading Partnership, a non-profit dedicated to improving childrens literacy. As a parent, he is also personally invested in the responsible and ethical evolution of artificial intelligence.

Unique fact: Heathcliff was part of a five-member team that won $200, 000 in seed funding in the Deloitte CEO Challenge to implement a disruptive new idea.

Personality Overview

Strong-Willed

Very Quick

Risk-Taker

They prefer to be the ones controlling the conversation or defining the terms.  They are not always relationship oriented. They take a lot of pride in personal achievements.

Topics They Care About

Generative AI Applications
He is driving innovation with generative AI at The Home Depot and previously directed generative AI technology and solutions at RBC, demonstrating deep expertise in its practical application.
Youth Literacy
He serves as the Board Vice Chair for The Reading Partnership, a non-profit focused on building community and improving literacy for children and families in Toronto.
Interconnected Retail Analytics
His current role is centered on using analytics and data science to create a seamless, interconnected shopping experience for both DIY enthusiasts and professional contractors.

Media Appearances

Heathcliff has no verified media appearances

Work History

1-2025
Director Interconnected Analytics and Data Science at The Home Depot Canada
4-2024 - 1-2025
Director AI Solutions at RBC Borealis
7-2023 - 1-2025
Director, Generative AI Technology at RBC
7-2021 - 10-2023
Product Manager, RBC Brain at RBC
5-2018 - 10-2023
Director, Technology and Operations (DNA) at RBC

Education

Advanced Product Manager from Product Faculty
Master of Business Administration [MBA from Queen's University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Canada Job Level : Mid-senior Designation : Director Interconnected Analytics and Data Science at The Home Depot Canada
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Insights For Selling To Heathcliff

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heathcliff is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Heathcliff

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Heathcliff move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Heathcliff take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Heathcliff

Personality Compatibility


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