Heather-Anne MacLean, MBA, OCAP

Commander
DISC Type : D

Industrial Technology Advisor (IRAP) at National Research Council Canada / Conseil national de recherches Canada

New Maryland, New Brunswick, Canada

Overview

Heather-Anne MacLean is an Industrial Technology Advisor with NRC-IRAP, where she advises small and medium-sized firms on technology and innovation to improve profitability. Her expertise is bolstered by certifications in Cybersecurity from Harvard and AI Strategy from MIT. People who have worked with her often describe her as instrumental, inspiring, and challenging.

She was recognized with the ONB Bravo Award for leading North Americas only Cybersecurity Skills and Workforce Development Summit, known as CyberSmart.

Personality Overview

Strong-Willed

Risk-Taker

Impact-Driven

They like to be in a position where they can control the conversation and terms.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

SME Innovation
Her core role at NRC-IRAP involves providing technical and business advice to small and medium-sized firms to improve their innovation capability, competitiveness, and profitability.
Cybersecurity Policy
Has a background as a Policy Advisor in the National Cyber Security Directorate for Public Safety Canada and holds a certificate in cybersecurity risk management from Harvard.
Future of Work
Authored a bi-weekly column focused specifically on the Future of Work for Brunswick News Inc. , indicating a keen interest in evolving workplace dynamics.

Media Appearances

Heather-Anne has no verified media appearances

Work History

4-2023
Industrial Technology Advisor (IRAP) at National Research Council Canada / Conseil national de recherches Canada
1-2021 - 3-2023
Policy Advisor - Cyber Security National Skills Lead, National Cyber Security Directorate at Public Safety Canada | Sécurité publique Canada
1-2021 - 3-2023
Committee Member (Volunteer) at Global Forum on Cyber Expertise (GFCE)
4-2020 - 1-2021
Board of Directors (cybersecurity training/certification) at EC-Council
4-2020 - 12-2020
Executive Director, Canadian Operations (Country Manager) at EC-Council

Education

Cybersecurity: Managing Risk in the Information Age from Harvard University
Artificial Intelligence: Implications for Business Strategy from Massachusetts Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 19 Location : New Maryland, New Brunswick, Canada Job Level : N/A Designation : Industrial Technology Advisor (IRAP) at National Research Council Canada / Conseil national de recherches Canada
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Insights For Selling To Heather-Anne

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Refer to testimonials from well-known industry leaders

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather-Anne is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Heather-Anne

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Heather-Anne move?

  • They can take decisions very fast if you manage to convince them.
  • Can Heather-Anne take some risk or not?

  • The risks don’t matter much to them.

You And Heather-Anne

Personality Compatibility


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