Heather Heyerdahl

Initiator
DISC Type : Di

Director of Employee Experience at UC Santa Barbara

Santa Barbara, California, United States

Overview

Heather has no verified overview

Personality Overview

Friendly Challenger

Conviction Driven

Impact-Oriented

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Heather has no verified topics they care about

Media Appearances

Heather has no verified media appearances

Work History

7-2025
Director of Employee Experience at UC Santa Barbara
3-2023 - 7-2025
Director of Learning & Organizational Development at UC Santa Barbara
10-2021
Travel Coach & Consultant at Self-employed
3-2021 - 10-2021
Senior Program Manager at Hudson Institute of Coaching
10-2018 - 3-2021
Corporate Program Manager at Hudson Institute of Coaching

Education

2013 - 2015
Master’s Degree from University of Denver
1999 - 2003
Bachelor’s Degree from St. Olaf College

More Information

Social Presence :

Prographics :

Exp : 9 Location : Santa Barbara, California, United States Job Level : Mid-senior Designation : Director of Employee Experience at UC Santa Barbara
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Acknowledge their status and position during the conversation
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Heather

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Heather take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Heather

Personality Compatibility


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