Heather S.

Observer
DISC Type : ci

Advocate Support Specialist at Cash App

Portland, Oregon, United States

Overview

Heather has no verified overview

Personality Overview

Assertive

Value Driven

Curious

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Heather has no verified topics they care about

Media Appearances

Heather has no verified media appearances

Work History

1-2023 - 10-2025
Advocate Support Specialist at Cash App
3-2021 - 1-2023
Customer Success Advocate at Cash App
3-2020 - 3-2021
Senior Specialist: Social Media & Reviews at Vacasa
4-2019 - 3-2020
Customer Service Specialist: Social Media & Reviews at Vacasa
11-2018 - 4-2019
Customer Services Agent at Vacasa

Education

2006 - 2012
Bachelor of Arts from Eastern Mennonite University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Portland, Oregon, United States Job Level : N/A Designation : Advocate Support Specialist at Cash App
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Heather

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They like to analyze well and then make their decisions.
  • Can Heather take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Heather

Personality Compatibility


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