Heidi Barchalk

Examiner
DISC Type : cs

Sr. Manager of Sales Ops and Customer Service at TTI Floor Care North America

Charlotte Metro, United States

Overview

Heidi has no verified overview

Personality Overview

Overcautious

Status Quo Seeker

Late Adopter

The only way to convince them is by showing them examples and ample proof.  They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Heidi has no verified topics they care about

Media Appearances

Heidi has no verified media appearances

Work History

6-2023
Sr. Manager of Sales Ops and Customer Service at TTI Floor Care North America
6-2021 - 6-2023
Manager, Sales Operations at TTI Floor Care North America
10-2019 - 6-2021
Senior Analyst, Operations at TTI Floor Care North America
1-2018 - 10-2019
Production Delivery Manager at TTI Floor Care North America
9-2015 - 12-2017
Customer Service Manager at TTI Floor Care North America

Education

Associate of Science (AS) from Stark State College
2009 - 2012
Associate's degree from Stark State College

More Information

Social Presence :

Prographics :

Exp : 26 Location : Charlotte Metro, United States Job Level : Middle Designation : Sr. Manager of Sales Ops and Customer Service at TTI Floor Care North America
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Insights For Selling To Heidi

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heidi is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Heidi

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Heidi move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Heidi take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Heidi

Personality Compatibility


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