Imad Abbasi

Evaluator
DISC Type : csd

Head of Operations at SEPHORA

Wilby, England, United Kingdom

Overview

Imad is the Head of Operations at Sephora, specializing in building efficient and scalable supply chain operations. He focuses on end-to-end logistics performance across 3PL partnerships, final mile delivery, and global freight. Colleagues describe him as determined, trustworthy, and hardworking.

He is a dedicated business graduate who values continuous learning, having recently attended a Supply Chain Academy in France to connect with other EU professionals. He holds a certification in Mental Health First Aid, suggesting an interest in workplace wellbeing and supporting his team.

Unique fact: Imad successfully project-owned an eight-month collaboration with DHL to launch a significant operational initiative.

Personality Overview

Hard To Convince

Fast But Analytical

Quality Focused

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Logistics Optimization
His expertise lies in optimizing end-to-end logistics, from warehousing and 3PL partnerships to final mile delivery and cost control.
Supply Chain Transformation
He was previously a Supply Chain Transformation Manager, tasked with improving service levels, cost control, and operational efficiency within the supply chain.
Cross-Functional Leadership
He has extensive experience leading internal teams and strategic partners like DHL to deliver complex logistics projects and drive growth.

Media Appearances

Imad has no verified media appearances

Work History

3-2026
Head of Operations at SEPHORA
8-2024 - 3-2026
Supply Chain Transformation Manager at SEPHORA
6-2022 - 8-2024
Operations Manager at SEPHORA
1-2021 - 6-2022
Operations Shift Manager - Farfetch at Clipper Logistics plc
12-2019 - 1-2021
Operations Lead at Stanley Black & Decker, Inc.

Education

10-2021 - 6-2022
MBA - Senior Leadership from Sheffield Hallam University
2014 - 2017
Bachelor of Arts - BA Honours from University of Northampton

More Information

Social Presence :

Prographics :

Exp : 13 Location : Wilby, England, United Kingdom Job Level : Mid-senior Designation : Head of Operations at SEPHORA
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Insights For Selling To Imad

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Imad is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Imad

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Imad move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Imad take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Imad

Personality Compatibility


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