J. Casey Matson

Enthusiast
DISC Type : i

Director of Customer Success at TENEX.AI

Kansas City, Missouri, United States

Overview

J. has no verified overview

Personality Overview

Story Driven

Consensus Focused

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

J. has no verified topics they care about

Media Appearances

J. has no verified media appearances

Work History

1-2025
Director of Customer Success at TENEX.AI
1-2024 - 10-2024
Customer Success at Stairwell
1-2022 - 12-2022
Director of Customer Success at Cyderes
7-2018 - 12-2021
Director of Customer Success at Fishtech Group
9-2016 - 7-2018
Sr. Director of Customer Success Operations at TrueCar, Inc.

Education

Bachelor of Science (BS) from University of Missouri-Saint Louis

More Information

Social Presence :

Prographics :

Exp : 23 Location : Kansas City, Missouri, United States Job Level : Mid-senior Designation : Director of Customer Success at TENEX.AI
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Insights For Selling To J. Casey

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with J. Casey is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from J. Casey

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will J. Casey move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can J. Casey take some risk or not?

  • If it seems really necessary, they can take small risks.

You And J. Casey

Personality Compatibility


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