Jack Snelson in

Jack Snelson

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Strategic Onboarding Specialist EMEA at Intuit Mailchimp
📍 London, England, United Kingdom

Jack is a Strategic Onboarding Specialist at Intuit Mailchimp, focusing on ensuring a successful transition for high-value customers within their first 90 days to drive retention. His background is in customer experience, social media, and community management. Colleagues describe him as creative, smart, and efficient.

He is a two-time Gold Winner for his "Ask The Expert" social media and consumer engagement campaigns.

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Experience
13 Years
Current Role
Strategic Onboarding Specialist EMEA
Job Level
Junior
Location
London, England, United Kingdom
Personality Overview

How Jack shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jack cares about

Customer Onboarding
His current role is dedicated to ensuring a successful, high-value transition for Intuit Mailchimp's premium customers during their critical first 90 days.
Community Engagement
He launched the Intuit QuickBooks Community Champion program and the Idea Exchange board to foster customer networking, feedback, and peer-to-peer support.
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Career

Work history

8-2025
Strategic Onboarding Specialist EMEA
Intuit Mailchimp
1-2022 - 8-2025
CX Program Manager | Social Media and Community Lead
Intuit
8-2021 - 1-2022
CX Senior Social Media and Community Lead
Intuit
5-2018 - 8-2021
CX Social Media and Community Lead
Intuit
2-2016 - 5-2018
Social Media Executive
Shell Energy
In the press

Media appearances

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Education
2009 - 2011
A-Levels
Castle Sixth Form
2005 - 2009
Education details unavailable
Kenilworth School and Sports College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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