Jacqueline Lewis

Energizer
DISC Type : I

Director, Customer Insights & Research at Saks Global

United States

Overview

Jacqueline Lewis is the Director of Customer Insights & Research at Saks Global, leveraging a deep expertise in customer data to guide business strategy. Her career includes a significant tenure at Neiman Marcus Group, where she progressed from an analyst to a director. She holds a Bachelors Degree from Washington University in St. Louis.

Based on her professional history, Jacqueline is deeply engaged with the field of market research, following major firms like Ipsos. She also maintains a connection with her alma mater, Washington University in St. Louis, indicating an interest in the universitys community and developments.

She has hands-on technical experience, having previously automated the ingestion of transaction, online, and email data into SAS systems.

Personality Overview

Big Picture Person

Believer

Enthusiastic

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections.

Topics They Care About

Customer Insights
Her career has been dedicated to delivering customer research and data analysis to impact key business decisions at major retail groups.
Quantitative Research
She has direct experience designing and executing quantitative surveys and using statistical tools to summarize results into actionable insights.
Data Automation
In a previous role, she automated the ingestion of customer transaction, online, and email data into SAS for the analytics department.

Media Appearances

Jacqueline has no verified media appearances

Work History

4-2025
Director, Customer Insights & Research at Saks Global
7-2024
Director, Customer Insights at Neiman Marcus Group
10-2020
Senior Manager, Research & Reporting at Neiman Marcus Group
5-2016 - 10-2020
Manager Market Research at Neiman Marcus Group
2011 - 2013
Customer Insight Analyst at Neiman Marcus

Education

Bachelor’s Degree from Washington University in St. Louis

More Information

Social Presence :

Prographics :

Exp : 16 Location : United States Job Level : Mid-senior Designation : Director, Customer Insights & Research at Saks Global
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Insights For Selling To Jacqueline

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jacqueline is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Jacqueline

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jacqueline move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Jacqueline take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Jacqueline

Personality Compatibility


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