James Case, CISSP, PMP

Cheerleader
DISC Type : Is

Vice President and Chief Information Security Officer at Baptist Health

Jacksonville, Florida, United States

Overview

James Case is the Vice President and CISO at Baptist Health in Jacksonville, FL, focusing on aligning cybersecurity with clinical objectives to protect patients and caregivers. He is an alumnus of Clemson University and has been recognized by Beckers Hospital Review as a "CISO to Know. "

Outside of work, James is active in the broader cybersecurity community, serving on the boards for the Association for Executives in Healthcare Information Security (AEHiS) and the local ISSA chapter. He enjoys spending weekends at the beach with his wife and two children.

He recently led a full-scale cyberattack rehearsal for Baptist Health to prepare the organization for potential real-world threats.

Personality Overview

Affable

Vocal & Expressive

Cheerful

Scenarios where both sides can come out as winners appeal to them greatly.  They are more likely to opt for solutions that are proven in the market. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Healthcare Cybersecurity
As CISO for a major health system, he leads all efforts to protect sensitive patient and caregiver information from cyber threats.
Third-Party Risk
He has spoken publicly about re-evaluating critical vendor dependencies and the need for mitigation plans following major industry supply-chain attacks.
Lowering Business Risk
He frames his work not as "increasing security" but as a mission to identify, prioritize, and lower organizational risk.

Media Appearances

Q&A with Baptist Health VP/CISO James Case: It's About Risk, Risk .... Featured in HealthSystemCIO

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Baptist Health’s Chief Information Security Officer Named as One of 60 Health‑Care Cybersecurity Leaders to Know. Featured in Baptist Health Newsroom

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James Case, VP & CISO Baptist Health | BullWall. Featured in BullWall

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Work History

12-2021
Vice President and Chief Information Security Officer at Baptist Health
4-2021 - 12-2021
Vice President Information Security at ERC (Enhanced Resource Centers)
5-2008
Team Lead Infrastructure Project Management at Baptist Health
4-2021
Information Security Officer at Citi
6-2017
Manager Information Security at Baptist Health

Education

1990 - 1995
BS from Clemson University
1986 - 1990
Education details unavailable from Clearwater High

More Information

Social Presence :

Prographics :

Exp : 17 Location : Jacksonville, Florida, United States Job Level : Leadership Designation : Vice President and Chief Information Security Officer at Baptist Health
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Summarize the key points at the end of the conversation
  • Show them how they look good by making this decision

DONT's

  • Don’t sound very transactional
  • Don’t ask too many questions that sound too dry and objective
  • Don’t push them to make decisions very fast, let them take their time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from James

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will James move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can James take some risk or not?

  • They probably won’t put a lot at risk.

You And James

Personality Compatibility


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