James Crichton

Commander
DISC Type : D

Head of Talent Management & Interim Head of Future Talent at Royal Mail

Bishop's Sutton, England, United Kingdom

Overview

James Crichton is Head of Talent Management at Royal Mail, driving talent strategy for 140, 000 colleagues through a major transformation. His expertise lies in talent acquisition, early careers, and apprenticeships. Colleagues describe him as a passionate, dedicated, and exceptional leader.

He recently celebrated a Royal Mail apprentice who spoke about her experience to MPs and Lords at the House of Lords.

Personality Overview

Risk-Taker

Decisive

Candid & Clear

They are very proud of what they do.  They like to act fast and expect others to do the same. They respond better to strong and respectful interactions.

Topics They Care About

Apprenticeship Advocacy
He actively promotes and launches apprenticeship programs, recently celebrating an apprentice's presentation at the House of Lords and planning for National Apprenticeship Week.
Future Talent Strategy
As Interim Head of Future Talent, he focuses on ensuring the right people have the right capabilities for the future needs of a transforming business.
Talent Assessment
A core theme in his career, having led assessment practices at Hays and Omni RMS with a focus on delivering more effective and inclusive processes.

Media Appearances

James has no verified media appearances

Work History

1-2024
Head of Talent Management & Interim Head of Future Talent at Royal Mail
7-2021 - 1-2024
Head of Assessment / Resourcing Transformation Consultant at Omni RMS
9-2020 - 7-2021
Head of Assessment and Development at Hays
4-2020 - 8-2020
Assessment and Talent Consultant at James Crichton
3-2018 - 3-2020
Director at Consult-HR

Education

Senior People Professional (Senior OD Professional) Level 7 from Corndel/Imperial College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Bishop's Sutton, England, United Kingdom Job Level : Mid-senior Designation : Head of Talent Management & Interim Head of Future Talent at Royal Mail
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Refer to testimonials from well-known industry leaders
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Do not spend too much time focusing on product tech or features
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from James

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They can take decisions very fast if you manage to convince them.
  • Can James take some risk or not?

  • The risks don’t matter much to them.

You And James

Personality Compatibility


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