James David in

James David

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Head - Business Development Africa ( excl.South Africa) at Tata Consultancy Services
📍 Johannesburg Metropolitan Area, South Africa

James is a versatile business development leader at Tata Consultancy Services with over 22 years at the company. His career spans IT, telecom, and BPO, with expertise in pre-sales, program management, and business transformation. Colleagues describe him as a motivating, customer-centric, and detail-oriented leader with certifications in AWS Cloud and Digital Transformation.

He is the co-author of a white paper titled “The Future of Stores – A Vision for the Next Decade. ”

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Experience
14 Years
Current Role
Head - Business Development Africa ( excl.South Africa)
Job Level
Middle
Location
Johannesburg Metropolitan Area, South Africa
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics James cares about

Future of Retail
He co-authored a white paper on creating frictionless, immersive store experiences and shaping the future of retail for the next decade.
AI & Customer Experience
He is focused on leveraging AI to enhance the "humane element" in retail, aiming for more empathetic, transparent, and trustworthy customer interactions.
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Career

Work history

1-2025
Head - Business Development Africa ( excl.South Africa)
Tata Consultancy Services
8-2018 - 1-2025
Head Presales
Tata Consultancy Services
11-2015 - 8-2018
Account Director
Tata Consultancy Services
4-2011 - 3-2013
Associate Director
Sistema Shyam Teleservices Ltd
6-2010 - 4-2011
Deputy Director
Sistema Shyam Teleservices Ltd
In the press

Media appearances

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Education
1992 - 1994
Master's degree
Sardar Patel College
1987 - 1992
B.com
Wesley Degree College, Hyderabad
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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