James Fitzpatrick

Observer
DISC Type : ic

Account Executive - Mid Market at MaintainX

Montreal, Quebec, Canada

Overview

James is an Account Executive at MaintainX with five years of experience in the FinTech sector, specializing in client relationship management and new business development. A graduate of Concordia University, he has a proven history of driving revenue growth and ensuring customer success at both MaintainX and S&P Global.

He was awarded Presidents Club honors for his outstanding revenue performance and team leadership.

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Client Partnerships
Focuses on building strong, lasting partnerships by understanding unique client needs, a core part of his client-facing roles in the FinTech space.
Driving Revenue
His career highlights a consistent focus on driving revenue growth, managing sales campaigns, and discovering new opportunities within his account portfolios.
Proactive Maintenance
He has shared content related to modern maintenance strategies, emphasizing building systems that prevent problems rather than just fixing them.

Media Appearances

James has no verified media appearances

Work History

4-2025
Account Executive - Mid Market at MaintainX
7-2024 - 4-2025
Team Lead - Account Manager at MaintainX
5-2023 - 7-2024
Account Manager - Emerging Markets at MaintainX
4-2022 - 10-2022
Product Specialist - Investment Management at S&P Global
1-2021 - 4-2022
Account Manager at S&P Global

Education

9-2013 - 5-2017
Bachelor's degree from Concordia University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Montreal, Quebec, Canada Job Level : Middle Designation : Account Executive - Mid Market at MaintainX
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Be prepared for a lot of questions, answer them objectively
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from James

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can James take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And James

Personality Compatibility


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