James Milner, PharmD, MBA, MHA, BCSCP

Observer
DISC Type : ic

Director Of Pharmacy Operations at Renown Health

Reno, Nevada, United States

Overview

James is the Director of Pharmacy Operations at Renown Health, leveraging a unique combination of clinical and business expertise. He holds a Doctor of Pharmacy from Texas Tech, a Master of Health Administration, and is a certified Six Sigma Green Belt, showcasing a commitment to operational excellence.

His professional interests extend to the broader healthcare landscape, following industry leaders like Kaiser Permanente and staying current on business strategy through publications such as the Harvard Business Review. This indicates a focus on high-level healthcare management and innovation.

James holds a certification as a Board Certified Sterile Compounding Pharmacist, a specialized credential highlighting deep expertise in pharmacy safety and standards.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Pharmacy Operations
As the Director of Pharmacy Operations, he is directly responsible for managing and optimizing all aspects of pharmacy services at Renown Health.
Process Improvement
His Six Sigma Green Belt certification demonstrates a strong interest and formal training in improving efficiency, quality, and safety within health systems.
Healthcare Administration
His Master of Health Administration (MHA) and previous administrative fellowship show a career focus on the management and leadership side of healthcare.

Media Appearances

James has no verified media appearances

Work History

7-2021
Director Of Pharmacy Operations at Renown Health
8-2020 - 7-2021
Pharmacy Operations Manager at Children's Health
6-2019 - 8-2020
Administration Fellow at Providence Health & Services
6-2018 - 6-2019
PGY-2 Health System Pharmacy Administration Resident at Providence Health & Services
6-2017 - 6-2018
PGY-1 Pharmacy Resident at Providence Health & Services

Education

2017 - 2019
MHA from Pacific University
2013 - 2017
Doctor of Pharmacy (PharmD) from Texas Tech University Health Sciences Center

More Information

Social Presence :

Prographics :

Exp : 16 Location : Reno, Nevada, United States Job Level : Mid-senior Designation : Director Of Pharmacy Operations at Renown Health
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from James

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can James take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And James

Personality Compatibility


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