Jamie Heuze

Organizer
DISC Type : Sd

Director of Product Design at Monzo Bank

United Kingdom

Overview

Jamie is the Director of Product Design at Monzo, leading on growth. With over fifteen years of experience, he is a seasoned behavioural designer specializing in creating thoughtful user experiences by connecting the physical and digital worlds. People he has worked with describe him as innovative, creative, and a great role model.

As a self-described perpetual learner and systems builder, Jamie is passionate about leveraging technology to enrich peoples lives. He focuses on understanding human behaviour on a deeper level, a mindset he applies to navigate the complex world of innovation, design, and transformation beyond his professional work.

He once authored a deep-dive article questioning the relevance of the floppy disk as a save icon, showcasing his passion for design fundamentals.

Personality Overview

Slow Starter

Pleasant

Trusting Of Others

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Behavioural Design
He specializes in behavioural design, helping leaders leverage patterns in human behaviour to motivate and engage customers.
Design Culture
He focuses on creating design cultures that thrive on innovation, collaboration, and strategic foresight, aiming to prevent designer burnout.
User-Centricity
He advocates for a design focus that deeply understands customer needs, behaviours, and triggers to make impactful, evidence-based decisions.

Media Appearances

Jamie has no verified media appearances

Work History

8-2024
Director of Product Design at Monzo Bank
3-2024 - 7-2024
Product Design Founder at Stealth AI Startup
4-2022 - 2-2024
Director Of Product Design at 1Password
1-2021 - 4-2022
Senior Product Design Manager at 1Password
3-2019 - 12-2020
Head of Product at Etch

Education

2006 - 2009
Digital Communication and Media/Multimedia from Solent University

More Information

Social Presence :

Prographics :

Exp : 14 Location : United Kingdom Job Level : Mid-senior Designation : Director of Product Design at Monzo Bank
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jamie

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jamie take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jamie

Personality Compatibility


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