Jamie Jacques - MBA

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DISC Type : cd

Senior Manager, Field Service at 10x Genomics

Greater Boston, United States

Overview

Jamie is an experienced Senior Manager of Field Service at 10x Genomics with a history of working in the medical device and microscopy industries. He is skilled in P&L management, customer support, and leading technical operations. He holds an MBA from Keller Graduate School of Management.

Colleagues describe him as a consummate professional who remains calm in the face of chaos, always keeping the best interests of the customer in mind. People often call him professional, calm, and customer-oriented.

Personality Overview

Demanding

Judgemental

ROI Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

Field Service Operations
As a Senior Manager in Field Service with a history in technical support, he has deep expertise in managing service teams and operations in the field.
Customer-Centric Teams
Recommendations repeatedly highlight his skill in shaping customer-oriented teams that go the extra mile for clients.
Team Leadership
His social feed shows a focus on hiring and building his team, emphasizing the positive work environment and leadership at his company.

Media Appearances

Jamie has no verified media appearances

Work History

6-2023
Senior Manager, Field Service at 10x Genomics
1-2022 - 3-2023
Director Global Customer Support at Pion Inc.
2-2005 - 1-2022
Technical Operations Manager, Customer Services at Malvern Panalytical
3-2001 - 3-2005
Field Service Engineer at JEOL Ltd
2000 - 2001
Technical Specialist at Motorola Solutions

Education

2009 - 2013
MBA from Keller Graduate School of Management of DeVry University
2003 - 2005
BSTM from DeVry University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Boston, United States Job Level : N/A Designation : Senior Manager, Field Service at 10x Genomics
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions
  • Be crisp while making the pitch

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Jamie

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • Their decision making speed is somewhere in the middle.
  • Can Jamie take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Jamie

Personality Compatibility


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