Jamie Jacques - MBA in

Jamie Jacques - MBA

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Senior Manager, Field Service at 10x Genomics
📍 Greater Boston, United States

Jamie is an experienced Senior Manager of Field Service at 10x Genomics with a history of working in the medical device and microscopy industries. He is skilled in P&L management, customer support, and leading technical operations. He holds an MBA from Keller Graduate School of Management.

Colleagues describe him as a consummate professional who remains calm in the face of chaos, always keeping the best interests of the customer in mind. People often call him professional, calm, and customer-oriented.

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Current Role
Senior Manager, Field Service
Location
Greater Boston, United States
Personality Overview

How Jamie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jamie cares about

Field Service Operations
As a Senior Manager in Field Service with a history in technical support, he has deep expertise in managing service teams and operations in the field.
Customer-Centric Teams
Recommendations repeatedly highlight his skill in shaping customer-oriented teams that go the extra mile for clients.
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Career

Work history

6-2023
Senior Manager, Field Service
10x Genomics
1-2022 - 3-2023
Director Global Customer Support
Pion Inc.
2-2005 - 1-2022
Technical Operations Manager, Customer Services
Malvern Panalytical
3-2001 - 3-2005
Field Service Engineer
JEOL Ltd
2000 - 2001
Technical Specialist
Motorola Solutions
In the press

Media appearances

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Education
2009 - 2013
MBA
Keller Graduate School of Management of DeVry University
2003 - 2005
BSTM
DeVry University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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