Jaspreet Kaur in

Jaspreet Kaur

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IT Service Delivery Manager at ATB Financial
📍 Cambridge, Ontario, Canada

Jaspreet is an IT Service Delivery Manager at ATB Financial with 12 years of experience in IT Service Management and operations. Holding a Post Graduate Diploma from Conestoga College and a Lean Six Sigma Green Belt, she specializes in process improvement across the service delivery lifecycle.

A colleague described her as an "excellent team leader" who leads by example and is adept at keeping team morale high.

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Experience
14 Years
Current Role
IT Service Delivery Manager
Job Level
Middle
Location
Cambridge, Ontario, Canada
Personality Overview

How Jaspreet shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jaspreet cares about

Service Delivery
Her core function at ATB Financial and previous roles involves managing the end-to-end service delivery life cycle, including transition, operations, and continual improvement.
Process Improvement
She is a certified Lean Six Sigma Green Belt and her headline emphasizes her focus on improving processes to enhance service delivery and prevent incidents.
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Career

Work history

2-2023
IT Service Delivery Manager
ATB Financial
10-2017 - 4-2022
Manager
Bank of America
10-2012 - 9-2017
Service Management Professional
DXC Technology
4-2010 - 9-2012
Sr. Technical Support Expert
DELL INDIA INTERNATIONAL SERVICES Private Limited
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-2022 - 12-2022
Post Graduate Diploma
Conestoga College
2006 - 2010
Bachelor's degree
Sikkim Manipal University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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