Jay M.

Wildcard
DISC Type : sic

Senior Debt and Collections Manager at Southern Water

Horley, England, United Kingdom

Overview

Jay M. is an experienced Senior Debt and Collections Manager at Southern Water, with a career built in financial services at firms like Societe Generale and Shawbrook Bank. He is focused on expanding his companys internal collections capabilities and holds a Diploma of Education from LIBF.

He appears to be family-oriented, taking pride in and publicly supporting the professional achievements of his relatives. Jay also shows an interest in current events, particularly financial market developments as covered by major news networks.

Jays brother-in-law, Samuel Kerr, is a market expert who has appeared on Sky News to provide commentary.

Personality Overview

Friendly But Slow

Requires Proof

Curious But Skeptical

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Debt Collection Strategy
As a senior manager in this field, he is actively building and recruiting for his internal collections teams for both early and late arrears.
Team Leadership
He is currently leading a recruitment drive to grow his Complex Debt and Collections Advisor teams at Southern Water.
Financial Markets
He follows and shares content related to market developments, as shown by his post about an expert's analysis on Sky News.

Media Appearances

Jay has no verified media appearances

Work History

5-2024
Senior Debt and Collections Manager at Southern Water
11-2023 - 4-2024
Interim Head of Collections at Societe Generale Equipment Finance - SGEF
7-2020 - 11-2023
Recoveries Team Leader at Societe Generale Equipment Finance - SGEF
2-2019 - 6-2020
Collections Recoveries Account Manager at Societe Generale Equipment Finance - SGEF
1-2017 - 12-2018
Collections & Recoveries Officer at Shawbrook Bank

Education

3-2022 - 10-2023
Diploma of Education from LIBF
Education details unavailable from Wimbledon College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Horley, England, United Kingdom Job Level : Middle Designation : Senior Debt and Collections Manager at Southern Water
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Insights For Selling To Jay

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jay is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jay

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Jay move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Jay take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jay

Personality Compatibility


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