Jay Reinholt in

Jay Reinholt

Captain · DISC type DS
Senior Vice President, Client Services at WNS
📍 Bellevue, Nebraska, United States

Jay Reinholt is a results-oriented Senior Vice President of Client Services at WNS with over two decades of global experience in healthcare, finance, and tech. Colleagues describe him as a passionate, innovative, and driven leader focused on digital transformation and enhancing customer experience. He is an alumnus of the University of Nebraska at Omaha.

Jay shows a keen interest in professional efficiency and fostering meaningful engagement. He advocates for managing workplace challenges like overcrowded calendars to ensure attentive and fair collaboration among colleagues, reflecting a thoughtful approach to his professional life and the well-being of his team.

Unique fact: He previously served as the Director General for a digital forensics firm, managing all operations and sales to both U. S. and Mexican governments.

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Experience
41 Years
Current Role
Senior Vice President, Client Services
Job Level
Leadership
Location
Bellevue, Nebraska, United States
Personality Overview

How Jay shows up

Decisive But Calm
Output-Driven
Planner & Achiever

They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Jay cares about

Global Healthcare Solutions
He currently supports the Healthcare team at WNS, focusing on providing comprehensive global solutions to clients in that sector.
Enhancing Customer Experience
His career focus has been on forging strong client relationships and delivering a consistent and enhanced customer experience (CX).
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Career

Work history

10-2024
Senior Vice President, Client Services
WNS
3-2016 - 6-2024
Vice President, Client Solutions
Teleperformance
3-2016 - 2018
Senior Director, Client Relations
Intelenet Global Services
8-2013 - 3-2016
Director General de America Latina
H-11
6-2009 - 8-2013
Operations Director, Mexico
All Native Services
In the press

Media appearances

Nurturing Leadership in the Outsourcing Industry. Featured in WNS Perspectives
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WNS Strengthens Travel Business with Two Senior Executives. Featured in WNS Investor Relations (Press Release)
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Education
1984 - 1987
International Business
University of Nebraska at Omaha
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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