Jayashree Sinha

Critic
DISC Type : C

Senior Customer Success Manager at Commvault

Noida, Uttar Pradesh, India

Overview

Jayashree is a Senior Customer Success Manager with a decade of experience across enterprise tech and SaaS, specializing in turning chaos into clarity for customers and teams. A Bachelor of Technology holder and certified Lean Six Sigma Green Belt, colleagues describe her as creative, enthusiastic, and a natural leader.

Outside of her core role, Jayashree is a self-described "forever a learner" with a keen curiosity for Data Science and AI. She is passionate about mentoring, bringing structure to complex processes, and ensuring no customer feels like just a number. Her approach is rooted in empathy and action.

Her personal motto is to "lead with empathy and act on data, " blending a human-centric focus with data-driven decision-making.

Personality Overview

ROI Driven

Critic

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Customer Success
Focuses on genuine customer success over just ticking boxes, working across teams to reduce friction, improve adoption, and translate feedback into action.
AI in Cyber Resilience
Shares updates on AI innovations in cybersecurity, such as conversational AI and data rooms, to promote smarter cyber resilience strategies.
Process Optimization
Loves untangling messy processes and simplifying complexity. Her Lean Six Sigma Green Belt certification reflects her expertise in this area.

Media Appearances

Jayashree has no verified media appearances

Work History

12-2022
Senior Customer Success Manager at Commvault
4-2020 - 2-2023
Customer Success Manager - APJ-India at Commvault
2-2018 - 12-2019
Technical Account Manager - AMER West Territory at Western Digital
8-2016 - 2-2018
Storage Support Engineer at Western Digital
8-2016 - 7-2017
Support Engineer at Tegile Systems

Education

7-2023 - 7-2024
Education details unavailable from Indian Institute of Technology, Delhi
2007 - 2011
Bachelor of Technology (B.Tech.) from North-Eastern Hill University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Noida, Uttar Pradesh, India Job Level : Middle Designation : Senior Customer Success Manager at Commvault
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Insights For Selling To Jayashree

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jayashree is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Jayashree

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Jayashree move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Jayashree take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Jayashree

Personality Compatibility


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