Jazmin Felix

Doer
DISC Type : ds

Director Riesgo Operacional at Banca Mifel

Mexico City, Mexico

Overview

Jazmin is a senior executive with over 16 years of leadership in top financial institutions like Citi and HSBC, specializing in risk and control across Latin America. A graduate of Tecnológico de Monterrey, she is a recognized expert in operational risk, M&A integration, and regulatory strategy. Colleagues describe her as focused, hard-working, and a collaborative problem-solver.

After a long and distinguished career with Citibanamex, she has recently taken on the challenge of a new role as Director of Operational Risk at Banca Mifel.

Personality Overview

Results Focused

Long-term Focused

Risk-Accepting

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Operational Risk
Her core expertise and current role. She recently posted about the importance of focusing on critical risks rather than reacting to every probable but low-impact event.
Building Teams
She has made several recent posts about strategically growing her risk team at Banca Mifel, indicating that talent acquisition and team development are a current priority.
LATAM Banking Transformation
Her experience includes leading complex transformations, including the large-scale divestiture and separation of CitiBanamex and Citibank México operations across Latin America.

Media Appearances

Jazmin has no verified media appearances

Work History

11-2025
Director Riesgo Operacional at Banca Mifel
5-2023 - 11-2025
Head of Internal Control. Mexico and LATAM. Citi Commercial Bank. at Citibanamex
1-2021 - 5-2023
Head of Internal Control. Mexico. CitiCommercial Bank. at Citibanamex
11-2018 - 1-2021
Director Internal Control. Senior Vice President. CitiCommercial Bank. Mexico. at Citibanamex
8-2017 - 11-2018
Vice president. Internal Control. CitiCommercial Bank. Mexico. at Citibanamex

Education

Education details unavailable from IPADE Business School
2003 - 2009
Licenciatura en Contaduría Pública y Finanzas from Tecnológico de Monterrey

More Information

Social Presence :

Prographics :

Exp : 20 Location : Mexico City, Mexico Job Level : Mid-senior Designation : Director Riesgo Operacional at Banca Mifel
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Insights For Selling To Jazmin

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jazmin is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jazmin

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jazmin move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jazmin take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jazmin

Personality Compatibility


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