Jeffery Ellis

Go-getter
DISC Type : d

Sr. Account Executive at Talkdesk

Crystal River, Florida, United States

Overview

Jeffery Ellis is a Senior Account Executive at Talkdesk with over 20 years of experience in the contact center industry. He specializes in improving customer experience and operational efficiency using AI automation. People who have worked with him describe him as a great collaborator and an excellent communicator. He studied Computer Information Systems Management at Metropolitan State University of Denver.

Outside of his professional life, Jeffery has an interest in major technology and entertainment companies, including Microsoft and The Walt Disney Company. Based on his time in Denver for university, he likely follows local sports teams and the community.

His career is uniquely balanced, having served as both a technical Solutions Engineer and a results-driven Senior Account Executive.

Personality Overview

Self-Confident

Challenger

Decisive

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

AI in CX
His professional focus is on improving customer experience through the latest AI automation tools and he frequently posts about AI-powered analytics.
Contact Center Efficiency
He has a proven record of selling software solutions that improve business operations and drive operational efficiency within contact centers.
Collaborative Solutions
He is described in recommendations as a collaborator who works to find win-win-win solutions for customers, partners, and his employer.

Media Appearances

Jeffery has no verified media appearances

Work History

3-2026
Sr. Account Executive at Talkdesk
11-2023 - 3-2026
Sr. Account Executive at Calabrio, Inc.
12-2022 - 11-2023
Sr. Account Executive at C TWO, formerly RPA Supervisor
9-2020 - 12-2022
Senior Account Executive at Calabrio, Inc.
5-2019 - 9-2020
Solutions Engineer at Calabrio, Inc.

Education

1997 - 2001
Computer Information Systems Management from Metropolitan State University of Denver

More Information

Social Presence :

Prographics :

Exp : 24 Location : Crystal River, Florida, United States Job Level : N/A Designation : Sr. Account Executive at Talkdesk
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Insights For Selling To Jeffery

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Be crisp while making the pitch
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeffery is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jeffery

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jeffery move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jeffery take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jeffery

Personality Compatibility


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