Jelena Trickovic

Editor
DISC Type : CS

Senior Enterprise Applications and Project manager at JAGGAER

Serbia

Overview

Jelena is a Senior Enterprise Applications and Project Manager at JAGGAER with over 20 years of experience implementing enterprise SaaS solutions like Salesforce and Oracle NetSuite. Colleagues describe her as proactive, efficient, and knowledgeable. She holds certifications as a SCRUM Master and Kanban Expert and is PMP certification is in progress.

She is a multilingual professional, fluent in both English and Italian, and possesses an entry-level proficiency in German. This linguistic skill set complements her extensive experience in leading multinational project teams.

Her educational background is in Civil Engineering from the University of Belgrade, a unique foundation for her career in IT project management.

Personality Overview

Late Adopter

Fact-Driven

Objective Thinker

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Enterprise SaaS
Manages and implements major ERP and CRM platforms including Salesforce, Oracle NetSuite, Concur, MS Dynamics 365, and M3 SAP.
Agile Methodologies
A certified SCRUM Master and Kanban Expert, she has deep expertise in Agile methodologies for software development and project management.
Contract Negotiation
Has strong experience in contract negotiations and managing vendor relationships to align with IT strategies and business goals.

Media Appearances

Jelena has no verified media appearances

Work History

1-2022 - 2-2025
Senior Enterprise Applications and Project manager at JAGGAER

Education

1994 - 1997
Advanced School of Civil Engeneering and Geodesy from University of Belgrade
1990 - 1994
Architect Technical High School from Belgrade

More Information

Social Presence :

Prographics :

Exp : 3 Location : Serbia Job Level : N/A Designation : Senior Enterprise Applications and Project manager at JAGGAER
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Insights For Selling To Jelena

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid emotional and informal language, stay objective and to the point instead
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jelena is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Jelena

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Jelena move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Jelena take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Jelena

Personality Compatibility


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