Jen Kim in

Jen Kim

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People Operations Analyst at SeatGeek
📍 United States

Jen is a People Operations Analyst at SeatGeek, specializing in enhancing the employee experience with a background in full-cycle recruiting. A graduate of UC Santa Barbara with a degree in Psychology and Education, she is frequently described by colleagues as thoughtful, organized, and diligent, with a passion for creating positive, team-driven cultures.

Drawing from her academic foundation in psychology, Jen is passionate about understanding what motivates people and fosters growth. This interest translates into her professional life, where she focuses on creating supportive environments and improving the overall candidate and employee journey through strategic and empathetic initiatives.

Unique fact: Jen is a "Founding Community Member" at LifeLabs Learning, a leader in management and employee development training.

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Experience
6 Years
Current Role
People Operations Analyst
Job Level
Middle
Location
United States
Personality Overview

How Jen shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jen cares about

Employee Experience
Her current role at SeatGeek and background are centered on enhancing the entire employee lifecycle, from onboarding to daily operations, to foster a positive workplace.
Candidate Journey
She has a proven track record of improving the candidate experience, previously executing strategic improvements that resulted in a 10-point increase in Candidate Net Promoter Score (CNPS).
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Career

Work history

9-2025
People Operations Analyst
SeatGeek
10-2023 - 9-2025
People Operations Specialist
SeatGeek
1-2023 - 10-2024
Recruiter, Course Talent
Springboard
10-2021 - 11-2022
Recruiting Coordinator
LifeLabs Learning
8-2021 - 10-2021
Client Administrator
LifeLabs Learning
In the press

Media appearances

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Education
Psychology and Education
UC Santa Barbara
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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