Jen Kim

Cheerleader
DISC Type : Is

People Operations Analyst at SeatGeek

United States

Overview

Jen is a People Operations Analyst at SeatGeek, specializing in enhancing the employee experience with a background in full-cycle recruiting. A graduate of UC Santa Barbara with a degree in Psychology and Education, she is frequently described by colleagues as thoughtful, organized, and diligent, with a passion for creating positive, team-driven cultures.

Drawing from her academic foundation in psychology, Jen is passionate about understanding what motivates people and fosters growth. This interest translates into her professional life, where she focuses on creating supportive environments and improving the overall candidate and employee journey through strategic and empathetic initiatives.

Unique fact: Jen is a "Founding Community Member" at LifeLabs Learning, a leader in management and employee development training.

Personality Overview

Story-Driven

Considerate

Cheerful

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  Scenarios where both sides can come out as winners appeal to them greatly. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

Employee Experience
Her current role at SeatGeek and background are centered on enhancing the entire employee lifecycle, from onboarding to daily operations, to foster a positive workplace.
Candidate Journey
She has a proven track record of improving the candidate experience, previously executing strategic improvements that resulted in a 10-point increase in Candidate Net Promoter Score (CNPS).
Full-Cycle Recruiting
She has extensive experience managing the entire recruitment process for high-volume technical roles, from sourcing and interviewing to offers and onboarding.

Media Appearances

Jen has no verified media appearances

Work History

9-2025
People Operations Analyst at SeatGeek
10-2023 - 9-2025
People Operations Specialist at SeatGeek
1-2023 - 10-2024
Recruiter, Course Talent at Springboard
10-2021 - 11-2022
Recruiting Coordinator at LifeLabs Learning
8-2021 - 10-2021
Client Administrator at LifeLabs Learning

Education

Psychology and Education from UC Santa Barbara

More Information

Social Presence :

Prographics :

Exp : 6 Location : United States Job Level : Middle Designation : People Operations Analyst at SeatGeek
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Insights For Selling To Jen

During A Call Or A Meeting

DO's

  • Be visibly appreciative of their actions during your interactions
  • Show genuine interest in solving their problems
  • When asking them questions, sound relatable and informal

DONT's

  • Don’t get into excessive details unless prompted
  • Don’t give the impression of being unproven or risky
  • Don’t push them to make decisions very fast, let them take their time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jen is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Jen

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Jen move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Jen take some risk or not?

  • It is unlikely that they will take many risks.

You And Jen

Personality Compatibility


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