Jennifer Cruz

Examiner
DISC Type : cs

AVP, Provider Training at Synchrony

Orlando, Florida, United States

Overview

Jennifer has no verified overview

Personality Overview

Status Quo Seeker

Overcautious

Tough To Convince

They are always well-planned and adopt a systematic approach.  The only way to convince them is by showing them examples and ample proof. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

7-2023
AVP, Provider Training at Synchrony
12-2021 - 7-2023
Customer Service Manager at Synchrony
6-2018 - 12-2021
Senior Communications Specialist at Synchrony
2-2016 - 5-2018
Customer Service Representative at Synchrony
11-2015 - 4-2016
Bilingual Customer Service Representative at H&R Block

Education

6-2009 - 6-2015
Bachelor of Arts - BA from University of Puerto Rico-Cayey

More Information

Social Presence :

Prographics :

Exp : 13 Location : Orlando, Florida, United States Job Level : N/A Designation : AVP, Provider Training at Synchrony
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Jennifer

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Jennifer take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Jennifer

Personality Compatibility


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