Jennifer Johnson

Doer
DISC Type : ds

Director Of Customer Service at Palmetto GBA

Grovetown, Georgia, United States

Overview

Jennifer has no verified overview

Personality Overview

Risk-Accepting

Strategic Planner

Long-term Focused

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

1-2019
Director Of Customer Service at Palmetto GBA
8-2009 - 12-2018
Manager, Appeals and Provider Outreach and Education at Palmetto GBA
6-2008 - 11-2009
Operations Analyst III at Palmetto GBA
7-2005 - 8-2007
Research Director at Morris Communications
8-2000 - 7-2005
Research Manager at Morris Communications

Education

2018 - 4-2022
Master of Science - MS from Purdue University - Office of the Vice Provost for Graduate Students and Postdoctoral Scholars
1987 - 1991
Bachelor of Science from Ball State University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Grovetown, Georgia, United States Job Level : Mid-senior Designation : Director Of Customer Service at Palmetto GBA
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jennifer

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jennifer take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jennifer

Personality Compatibility


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