Jennifer Page

Trailblazer
DISC Type : ID

Vice President, Customer Experience - Life Sciences and Healthcare at Clarivate

Kansas City Metropolitan Area, United States

Overview

Jennifer Page is an analytical, client-centric executive with extensive global experience in healthcare technology at companies like Clarivate and Cerner. She specializes in customer success, support, and operational excellence. Colleagues describe her as a passionate, organized, and influential leader.

Her extensive background includes international expat assignments and leadership of global 24/7 technical support operations across the US, Ireland, UK, Australia, and India.

Personality Overview

Persuasive

Achievement-Oriented

Assertive

They are not against taking risks and can make tough decisions when required.
  They are charming and can persuade others to support their decisions. They prefer to ensure that they are in control of the situation.

Topics They Care About

Customer Success
Her career is dedicated to enabling customer success in healthcare tech, leading teams in client success, customer care, and overall customer experience.
Operational Excellence
Passionate about operational excellence, she has a track record of reducing backlogs and proactively improving client satisfaction through streamlined processes and process improvement.
Healthcare Technology
Deeply experienced in healthcare IT, she has managed large-scale technical support for EMR systems and now focuses on life sciences and healthcare solutions.

Media Appearances

Jennifer has no verified media appearances

Work History

2-2025
Vice President, Customer Experience - Life Sciences and Healthcare at Clarivate
10-2022 - 1-2025
Vice President, Customer Care - Life Sciences & Healthcare at Clarivate
4-2020 - 9-2022
Senior Director, Client Success Delivery at Cerner Corporation
4-2018 - 3-2020
Senior Director, Support Services at Cerner Corporation
6-2016 - 3-2018
Director, Support Services at Cerner Corporation

Education

Bachelor of Science - BS from Missouri State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Kansas City Metropolitan Area, United States Job Level : Senior Designation : Vice President, Customer Experience - Life Sciences and Healthcare at Clarivate
URL has been copied!

Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Keep your pitch focused on the impact but nurture the relationship too
  • Address your competition clearly and confidently

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Avoid unnecessary negativity or slowness
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jennifer

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Jennifer take some risk or not?

  • If necessary, they will be ready to take risks.

You And Jennifer

Personality Compatibility


Other Clarivate Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.