Jennifer is a technology and transformation leader with experience across the utilities, insurance, and public sectors. As Chief Digital and Transformation Officer at Southern Water, she focuses on using data and technology to improve customer service and protect the environment. She holds a BSc (Hons) from Liverpool John Moores University.
Jennifer began her career as a librarian at the BBC before moving into technology and leadership roles. She is passionate about empowering people to develop their careers through non-traditional pathways and helping organizations adapt to evolving business needs. Her leadership has been recognized by her inclusion in lists of influential women in UK IT.
Unique fact: While at the BBC, she was the Executive Producer for a project that won a BAFTA award for Online Innovation.
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