Jennifer Rigby in

Jennifer Rigby

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Chief Digital and Transformation Officer at Southern Water
📍 United Kingdom

Jennifer is a technology and transformation leader with experience across the utilities, insurance, and public sectors. As Chief Digital and Transformation Officer at Southern Water, she focuses on using data and technology to improve customer service and protect the environment. She holds a BSc (Hons) from Liverpool John Moores University.

Jennifer began her career as a librarian at the BBC before moving into technology and leadership roles. She is passionate about empowering people to develop their careers through non-traditional pathways and helping organizations adapt to evolving business needs. Her leadership has been recognized by her inclusion in lists of influential women in UK IT.

Unique fact: While at the BBC, she was the Executive Producer for a project that won a BAFTA award for Online Innovation.

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Experience
31 Years
Current Role
Chief Digital and Transformation Officer
Job Level
Leadership
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jennifer cares about

Digital Transformation
Her entire career is focused on leading digital, IT, and business transformation across multiple industries including insurance, telecom, and now utilities.
Green ICT Strategy
As a former CIO for the Department of Energy & Climate Change, she led the UK Government's Green ICT strategy, delivering significant carbon emission reductions.
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Career

Work history

8-2023
Chief Digital and Transformation Officer
Southern Water
10-2022 - 8-2023
Director
Mozaic Services Limited
5-2022 - 7-2023
Advisor
Tecknuovo
3-2019 - 3-2022
Chief Operations Officer
Lloyd's
5-2017 - 7-2019
Chief Information Officer
Lloyd's
In the press

Media appearances

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Education
1991 - 1993
BSc(Hons)
Liverpool John Moores University
Leadership
Hult Ashridge Executive Education
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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