Jessica leads digital, data, and AI for Westpacs Business and Wealth divisions. Her expertise is in driving customer-centric digital transformations, with previous executive roles at NAB, Suncorp Group, and Commonwealth Bank. She holds a Bachelor of Economics from UNSW and serves on its Information Technology Committee.
She is a vocal advocate for social responsibility, publicly calling for the eradication of hateful narratives. Jessica is passionate about fostering talent and building a strong learning culture, having supported initiatives like internal hackathons and enterprise-wide AI upskilling programs to develop colleagues technical and conceptual skills.
In a 2024 panel on AI, she compared making Generative AI easy to use to someone effortlessly passing you on an electric bike while youre struggling up a hill.
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