Jigar Desai

Critic
DISC Type : C

Chief Technology Officer at Aircall

Fremont, California, United States

Overview

Jigar Desai is the Chief Technology Officer at Aircall, bringing over 25 years of experience leading product and engineering teams at global tech companies like Calendly, Meta, and PayPal. He earned his Masters in Computer Engineering from the University of California, Santa Cruz and is recognized for building stellar teams.

He holds a patent for methods and systems designed to merchandise product bundles in an online marketplace, including complex discount logic such as "Buy One Get One Free. "

Personality Overview

ROI Driven

Objective Thinker

Negotiator

They choose to analyze logically and value facts to emotions.  It is very likely that they will negotiate pricing or other important terms. They like to do things independently and don’t look for support from others.

Topics They Care About

Scaling Engineering Teams
Has extensive experience building and managing large technical organizations, including teams of over 400 at Facebook and over 600 at PayPal.
AI & Machine Learning
At Meta, he spearheaded a new machine learning operations platform for AI use cases. At Sisu and Calendly, his work involved AI-driven decision intelligence and products.
Large-Scale Platforms
Managed exabyte-scale data analytics platforms at Meta and led the team that built one of the largest private clouds based on OpenStack at PayPal.

Media Appearances

Jigar has no verified media appearances

Work History

11-2025
Chief Technology Officer at Aircall
12-2023 - 7-2025
Chief Product and Technology Officer at Calendly
1-2022 - 12-2023
Senior Vice President Of Product and Engineering at Sisu
2-2017 - 1-2022
Senior Director Of Product and Engineering at Facebook
3-2014 - 2-2017
Vice President Product and Engineering at PayPal

Education

Masters from University of California, Santa Cruz
1991 - 1995
Bachelor of Engineering (BE) from Victoria Jubilee Technical Institute, Mumbai

More Information

Social Presence :

Prographics :

Exp : 11 Location : Fremont, California, United States Job Level : Leadership Designation : Chief Technology Officer at Aircall
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Insights For Selling To Jigar

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jigar is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Jigar

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Jigar move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Jigar take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Jigar

Personality Compatibility


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