Jim Murtha

Visionary
DISC Type : Ds

Customer Solutions, Specialty Marketing Movement Disorders at Teva Pharmaceuticals

New York City Metropolitan Area, United States

Overview

Jim is a seasoned digital marketing and technology executive, currently leading Customer Solutions at Teva Pharmaceuticals. With a background that includes strategic roles at PwC and Bayer, he specializes in CRM, customer experience, and omnichannel campaign management. He holds an Executive Masters from Georgetown University and is a recognized TEDx speaker.

Outside of his corporate roles, Jim is dedicated to community and education. He serves on the Board of Advisors for HealthCorps, a non-profit addressing health inequities, and advises on the Customer Experience curriculum for Seton Hall Universitys executive program, where he also mentors students.

Unique fact: Jim was selected to share his industry knowledge and experience as a speaker at a TEDx event hosted by his alma mater, Rowan University.

Personality Overview

Objective Evaluator

Big Vision Person

Early Adopter

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Customer Experience Strategy
A core theme in his career, he leads customer solutions and serves on the advisory board for Seton Hall's Customer Experience executive program.
Healthcare Technology
His experience as Director of Healthcare Tech Strategy at PwC and current role at Teva Pharmaceuticals show a focus on leveraging technology in the healthcare sector.
CRM & Marketing Automation
Has extensive experience with platforms like Salesforce and Microsoft Dynamics, and has led global CRM solution deployments to enhance customer segmentation and engagement.

Media Appearances

Jim has no verified media appearances

Work History

4-2025
Customer Solutions, Specialty Marketing Movement Disorders at Teva Pharmaceuticals
11-2024
Fractional Marketing Leader / Consultant at Marketing and Technology Consulting
12-2018
Board Of Advisors at HealthCorps
11-2020
Board Of Advisors at Customer Experience Program at Seton Hall University
9-2021 - 11-2024
Healthcare Tech Strategy, Director at PwC

Education

Executive Masters Program from Georgetown University McDonough School of Business
Bachelor of Arts - BA from Rowan University

More Information

Social Presence :

Prographics :

Exp : 7 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Customer Solutions, Specialty Marketing Movement Disorders at Teva Pharmaceuticals
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jim

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jim take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jim

Personality Compatibility


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