Joan Whitney

Observer
DISC Type : ic

Operations Specialist at Entrupy

New York, New York, United States

Overview

Joan is a Senior Operations Analyst who thrives in fast-changing, deadline-driven environments. With a strong background in managing concurrent projects and a passion for efficiency, she has a proven record of optimizing processes and tools. She holds a BA from the University of Chicago.

Described as a unifying team member, Joan is known for her desire to learn about other areas of the company to improve herself and her team. Her education in Spanish and Iberian studies and a course in Spanish art history suggest a keen interest in different cultures.

She uniquely transitioned her career from a laboratory technician in the biological sciences to a senior operations role.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Process Optimization
Has a stated passion for improving systems and processes to be the best they can be, a theme seen across her roles at Entrupy, MakeSpace, and Biological Specialty Corporation.
Cross-functional Unity
Her colleagues know her as someone who actively learns about other departments to create unity and improve team performance.
Dispute Resolution
She developed and oversaw the dispute resolution process for customer claims against the financial guarantee while at Entrupy, demonstrating expertise in this area.

Media Appearances

Joan has no verified media appearances

Work History

8-2020
Operations Specialist at Entrupy
11-2017 - 8-2020
Support Operations Lead at Entrupy
4-2016 - 11-2017
Sales Operations Specialist at MakeSpace
6-2012 - 2-2016
Special Projects Manager at Biological Specialty Corporation
10-2011 - 6-2012
Laboratory Technician at Biological Specialty Corporation

Education

2006 - 2010
BA from University of Chicago
2008 - 2008
Spanish and Iberian Studies from Fundacion Ortega Y Gasset

More Information

Social Presence :

Prographics :

Exp : 16 Location : New York, New York, United States Job Level : Junior Designation : Operations Specialist at Entrupy
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Insights For Selling To Joan

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joan is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Joan

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Joan move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Joan take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Joan

Personality Compatibility


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