John Connolly

Evaluator
DISC Type : csd

Director of Operations at Topgolf

Leominster, Massachusetts, United States

Overview

John Connolly is a seasoned Director of Operations with extensive experience in the hospitality and entertainment industries. He currently leads operations at Topgolf, drawing on his background in multi-unit management at CEC Entertainment and various leadership roles at Radisson Hotel. He is currently spearheading the launch of a new Topgolf venue.

John shows a keen interest in the future of entertainment, paying attention to emerging and innovative technologies within the industry. He is passionate about creating engaging and modern guest experiences, blending hospitality with interactive activities. His focus is on operational excellence and building strong, capable teams to deliver top-tier service.

He is leading the launch and hiring for the first-ever Topgolf location in Massachusetts.

Personality Overview

Thorough Evaluator

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

New Venue Launches
He is actively managing the opening of the new Topgolf venue in Canton, Massachusetts, a major market expansion for the company.
Operational Leadership
His career is defined by operations management, with skills in operational planning and KPI implementation in multi-location hospitality and entertainment settings.
Talent Acquisition
He is currently focused on building a new team, actively recruiting for a wide range of leadership positions for the new Canton location.

Media Appearances

John has no verified media appearances

Work History

6-2015 - 6-2024
Director of Operations at Topgolf
10-1992 - 6-2015
Area Director at CEC Entertainment
2-1987 - 10-1992
Hotel Manager at Radisson Hotel

Education

John has no verified education history

More Information

Social Presence :

Prographics :

Exp : 37 Location : Leominster, Massachusetts, United States Job Level : N/A Designation : Director of Operations at Topgolf
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from John

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will John move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can John take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And John

Personality Compatibility


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