John Pankowiak

John is a change professional with over 20 years of experience in the utilities sector, specializing in debt prevention and customer service. As a manager at British Gas, he has led teams to significantly reduce costs and improve profitability, notably clearing £105m in aged debt.

Outside of his professional role, John is passionate about nature and conservation. He actively volunteers, recently spending time at the Abernethy National Nature Reserve helping to grow and plant native trees, learning from nursery managers and other volunteers.

He once helped lift and plant 1100 small trees as part of a single volunteering effort.