Jon Paull
Inspirer · DISC type idJon Paull is the COO of Octopus Energy Group, leveraging over two decades of experience building challenger energy companies in Australia and the UK. He was instrumental in the setup of Bulb and played a key role at Simply Energy and Alinta. He holds an MBA from La Trobe University.
Jon has a keen interest in service innovation and has served as a Non-Executive Director at F45 Streatham Hill. He is also a Trustee for Change Grow Live, a charity focused on substance misuse and criminal justice intervention. His passion lies in building customer-obsessed teams and driving operational excellence.
He is considered the architect behind Octopus Groups renowned customer service operating model, which focuses on empowering employees to deliver exceptional service.
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They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.
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Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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