Jonathan is the Deputy Director of Customer Experience at Grupo Financiero Banorte. His career spans process re-engineering, business strategy, and project management across the telecom and finance sectors. He holds a Black Belt in Lean Six Sigma, underscoring his expertise in operational efficiency and continuous improvement.
Based on his public posts, Jonathan has a strong interest in leadership philosophy and human-centric management. He emphasizes the importance of people in business and contemplates concepts like loyalty versus respect born from fear, suggesting a focus on building positive team dynamics and genuine workplace culture.
He is a certified Lean Six Sigma Black Belt, a prestigious qualification indicating expert-level proficiency in process improvement.
Read the full overview →They are thorough and always follow a systematic approach. Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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