Aideth Ramirez Cruz is a seasoned executive with over 23 years of experience at Grupo Financiero Banorte, where she serves as Deputy Director of Customer Experience and Innovation. She specializes in leading digital transformation, CX strategy, and agile methodologies within the financial sector. She holds a degree in Computer Systems Engineering.
Based on her certifications, she appears to have a strong interest in fostering workplace equality. She is also committed to continuous learning, having earned a Masters degree in Business Administration and a certification from Harvard Business Publishing.
Unique fact: She successfully led initiatives that increased the companys Net Promoter Score (NPS) by more than 10 points.
Read the full overview →They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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