Aideth Ramirez Cruz is a seasoned executive with over 23 years of experience at Grupo Financiero Banorte, where she serves as Deputy Director of Customer Experience and Innovation. She specializes in leading digital transformation, CX strategy, and agile methodologies within the financial sector. She holds a degree in Computer Systems Engineering.
Based on her certifications, she appears to have a strong interest in fostering workplace equality. She is also committed to continuous learning, having earned a Masters degree in Business Administration and a certification from Harvard Business Publishing.
Unique fact: She successfully led initiatives that increased the companys Net Promoter Score (NPS) by more than 10 points.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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