Jonathon Knight (JK) in

Jonathon Knight (JK)

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Chief Operating Officer at Accela
📍 San Mateo, California, United States

Jonathon (JK) Knight is the Chief Operating Officer at Accela, where he leads customer-facing operations and defines the companys operational approach. His career is built on executive roles in services, business development, and supply chain management at companies like Ooyala, Agile, and PeopleSoft. He holds a degree in Industrial Engineering from Carnegie Mellon University.

Outside of his executive functions, Jonathon maintains a strong connection to his alma mater, Carnegie Mellon University, and shows an interest in innovative technology companies like Tesla. He has also publicly celebrated the professional successes of his family members, highlighting a value placed on team and personal achievements.

He holds a patent for a method and apparatus for planning a manufacturing schedule using an adaptive learning process.

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Experience
28 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
San Mateo, California, United States
Personality Overview

How Jonathon shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jonathon cares about

Customer Success
As COO and former Chief Customer Officer at Accela, he is directly responsible for customer relationships, service delivery, and operational excellence for government clients.
GovTech Modernization
His work at Accela focuses on helping government agencies accelerate their digital transformation and build stronger communities through cloud-based solutions.
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Career

Work history

10-2024
Chief Operating Officer
Accela
9-2017
Chief Customer Officer
Accela
6-2013 - 12-2016
VP Global Services and Customer Care
Ooyala
5-2009 - 2-2013
CEO
Infinian
1-2008 - 3-2009
Advisory Board Member
SMaSh
In the press

Media appearances

Accela Appoints Software Veterans to Executive Roles in Finance and Customer Care. Featured in PR Newswire
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Jonathon Knight - About Us - Accela. Featured in Accela (official website)
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Education
1986 - 2001
Industrial Engineering
Carnegie Mellon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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