Melissa is a customer-centric leader with over two decades of experience in government technology and strategy. Specializing in customer success and growth, she has a proven track record of implementing complex IT solutions for government agencies. She is a graduate of Florida State University and holds an ITIL Foundation certification.
Outside of her professional life, Melissa is a proud mother whose son recently graduated from her alma mater, Florida State University. She is an active participant in her industry, often attending conferences and engaging with peers on professional development and collaborative efforts within the GovTech community.
Melissa was recognized with Accelas "Civic Hero" award for leveraging technology to grow communities and drive efficiency.
Read the full overview →Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.