Joni Stine

Observer
DISC Type : ic

Customer Support Engineer at Intapp

Fond du Lac, Wisconsin, United States

Overview

Joni Stine is a Librarian at the SSM Health Treffert Center, where she catalogs the lifetime work of her father, Dr. Darold Treffert, on savant syndrome and human potential. Her previous roles include Director at Bella Vista Library and customer support positions. People who have worked with her describe her as dedicated, caring, and hardworking.

Joni is deeply committed to continuing her fathers legacy, focusing on celebrating the strengths and gifts in others. She is a firm believer in the power of written encouragement and expressing gratitude. Family is clearly a cornerstone of her life, as shown through her posts and professional stewardship of her fathers work.

She is a founding member of the SSM Health Treffert Center, an organization dedicated to her renowned fathers research on neurodivergence.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Honoring Family Legacy
Serves as librarian at the Treffert Center, founded to continue her father's research on savant syndrome, and frequently speaks about carrying on his work.
Customer Satisfaction
Received multiple recommendations praising her as "dedicated, caring, hardworking" and singularly focused on client happiness and satisfaction in previous customer support roles.
Neurodiversity Advocacy
As a founding member of the Treffert Center, she is involved in celebrating the talents of neurodivergent people and focusing on strengths rather than limitations.

Media Appearances

Joni has no verified media appearances

Work History

7-2019 - 10-2020
Customer Support Engineer at Intapp
11-2015 - 12-2025
Librarian at SSM Health
7-2014 - 4-2019
Customer Support Specialist at gwabbit
12-2009 - 2-2014
Director at Bella Vista Library
7-2007 - 12-2009
Web Services Librarian at University of Arkansas Fort Smith

Education

1999 - 2003
Master of Arts from University of Missouri-Columbia
1982 - 1983
Certificate in from University of Hamburg

More Information

Social Presence :

Prographics :

Exp : 20 Location : Fond du Lac, Wisconsin, United States Job Level : N/A Designation : Customer Support Engineer at Intapp
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Insights For Selling To Joni

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joni is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Joni

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Joni move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Joni take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Joni

Personality Compatibility


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