Jordan P.

Activist
DISC Type : Cd

Head of Solutions Engineering, Commercial at Hightouch

New York, New York, United States

Overview

Jordan P. is the Head of Solutions Engineering for Commercial at Hightouch, specializing in AI for marketers. He holds both a Masters and Bachelor of Science from the University of Rochester. Colleagues describe him as enthusiastic, analytical, and a creative problem-solver with a strong work ethic.

His background includes significant academic research, having co-authored a publication on cardiac remodeling. A standout personal achievement is being a former Rowing State Champion, highlighting his dedication and competitive spirit outside of his professional life.

Unique fact: He co-authored a scientific paper on how specific microRNA influences pathological cardiac remodeling.

Personality Overview

Meticulous

Value Conscious

Logical And Quick

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

AI for Marketers
His role and recent posts focus on Hightouch's AI Agents, designed to help marketers personalize every customer touchpoint and automate campaign strategy.
Solutions Engineering
He leads the commercial solutions engineering team and has been promoted multiple times within this function at Hightouch, showing deep expertise and career focus.
Scaling Technical Teams
He has publicly posted about hiring and scaling the Solutions Engineering organization at Hightouch, indicating an interest in team growth and acquiring top talent.

Media Appearances

Jordan Pappas – Author Profile. Featured in Hightouch

See Now

Work History

2-2026
Head of Solutions Engineering, Commercial at Hightouch
10-2024 - 2-2026
Senior Enterprise Solutions Engineer at Hightouch
3-2024 - 10-2024
Enterprise Solutions Engineer at Hightouch
12-2023 - 3-2024
Commercial Solutions Engineer at Hightouch
5-2023 - 12-2023
Associate Commercial Solutions Engineer at Hightouch

Education

8-2020 - 12-2021
Master of Science - MS from University of Rochester
8-2016 - 5-2020
Bachelor of Science - BS from University of Rochester

More Information

Social Presence :

Prographics :

Exp : 4 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of Solutions Engineering, Commercial at Hightouch
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Insights For Selling To Jordan

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jordan is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Jordan

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Jordan move?

  • Their decision making speed is somewhere in the middle.
  • Can Jordan take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Jordan

Personality Compatibility


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