Jorge Perez in

Jorge Perez

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Senior Customer Service Manager at NYU Langone Health
📍 Boynton Beach, Florida, United States

Jorge is a results-driven Senior Customer Service Manager at NYU Langone Health, where he has progressed through roles of increasing responsibility. He leverages a background in operations management and analytics, holding an MBA from Florida International University. Colleagues describe him as knowledgeable, accommodating, and motivated.

Beyond his professional focus, Jorge maintains an interest in major technology companies. He is an alumnus of Florida International University, where he earned both his Bachelors and Masters degrees, suggesting a connection to the South Florida community where he was educated.

He is actively involved in expanding his companys national footprint, recently focusing on recruitment for a new team in Las Vegas.

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Experience
14 Years
Current Role
Senior Customer Service Manager
Job Level
Middle
Location
Boynton Beach, Florida, United States
Personality Overview

How Jorge shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jorge cares about

Customer Satisfaction
His entire career progression at NYU Langone Health has been within the customer service domain, culminating in his current senior management role.
Operations Management
This is a core skill listed in his professional summary, demonstrated by his experience as an Operations Analyst and Supervisor in previous roles.
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Career

Work history

8-2021
Senior Customer Service Manager
NYU Langone Health
8-2020 - 8-2021
Customer Service Manager
NYU Langone Health
7-2020 - 8-2020
Operations Analyst
NYU Langone Health
11-2019 - 4-2020
Quality Assurance Data Liaison
Great HealthWorks
8-2016 - 11-2019
Supervisor of Operations
Inktel Contact Center Solutions
In the press

Media appearances

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Education
2018 - 2020
Master of Business Administration - MBA
Florida International University
2014 - 2017
Bachelor of Arts - BA
Florida International University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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