José Armando Cruz Madrigal is a Collections Team Leader at Klar with over 20 years of experience in customer service across the ophthalmology, telecom, banking, and security sectors. He focuses on optimizing processes and solving problems to ensure efficient client attention. He holds a Bachelors degree from Universidad Tecmilenio.
His career is distinguished by its progression through a uniquely diverse set of industries, from healthcare and telecommunications to traditional banking and now innovative financial services.
Read the full overview →They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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