José Miguel Arcusa is the Head of Customer Experience at Octopus Energy, focusing on enhancing user satisfaction and driving the energy transition. His background includes leadership roles in marketing and growth at fintech firms like Fintonic and Welp. He holds a Masters degree in Search Marketing, underpinning his expertise in digital strategy and brand growth.
Originally from Madrid, José recently relocated to Valencia, a city he finds special and has enjoyed exploring. He appreciates being welcomed by the local community and is embracing his new life there while pursuing his professional goals.
He moved to a new city, Valencia, specifically for the opportunity to join Octopus Energy and contribute to the energy transition.
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