Jose Federico Garcia in

Jose Federico Garcia

Commander · DISC type D
Director ejecutivo at Grupo Financiero Banorte
📍 Miguel Hidalgo, Mexico City, Mexico

Jose Federico Garcia is a senior executive with over 25 years of experience in Mexicos financial sector. As the Executive Director of Customer Experience and Innovation at Grupo Financiero Banorte, he focuses on applying AI for hyper-personalization. He holds an MBA from IPADE Business School.

He is passionate about building high-performance, collaborative teams and believes in servant leadership. Jose values continuous personal and professional development, appreciating the insights gained from extensive reading and coaching. He also shares content related to the importance of humility.

Interesting fact: He received an award recognizing his teams efforts in creating hyper-personalized experiences for customers.

Read the full overview →
Experience
26 Years
Current Role
Director ejecutivo
Job Level
Mid-senior
Location
Miguel Hidalgo, Mexico City, Mexico
Personality Overview

How Jose shows up

Candid & Clear
Impact-Driven
Risk-Taker

They respond well to strong and respectful communication. More than the product, they care about the impact of the product. They take a lot of pride in personal achievements.

Priorities

Topics Jose cares about

Customer Experience
His current role is Executive Director of Customer Experience and Innovation, and he has spoken at industry events about improving the customer journey.
AI in Banking
His work involves the direct application of AI to create hyper-personalized solutions and customer journeys within the financial sector.
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Career

Work history

11-2021
Director ejecutivo
Grupo Financiero Banorte
1-2020 - 5-2020
Nacional Director of Savings and Investment Products.
Banco Azteca
10-2014 - 6-2019
Head of Retail Segment
Banca Mifel
8-2013 - 10-2014
Head of the Affluent Segment.
Banorte
1-2011 - 8-2013
Deputy General Director of Marketing.
Banorte
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2011 - 6-2013
Master's degree
IPADE Business School
1991 - 1993
Master of Business Administration (MBA)
IPADE Business School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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