Joseph Russell

Joseph Russell is the Head of Customer Service at Utilita Energy, where he has progressed through several management roles. He holds a Bachelor of Science from Solent University and is certified with a Level 3 Award in Energy Awareness, highlighting his expertise in the energy sector.

He is actively engaged in his professional community, demonstrated by his attendance at events like the UK National Contact Centre awards. His interests include staying informed on industry regulations through organizations like Ofgem, reflecting a deep commitment to his field.

He has built his entire management career within Utilita Energy, rising from an assistant manager to leading the entire customer service department.