Joson Jose A in

Joson Jose A

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Group Head of Research - Retail, Leisure & Hospitality at Landmark Group
📍 Dubai, United Arab Emirates

Joson Jose A. is a results-driven consumer research expert with over 15 years of experience at Landmark Group, where he is the Group Head of Research. He holds a Ph. D. and specializes in leveraging data-driven insights, analytics, and CX strategies to foster business growth. Colleagues describe him as committed, dedicated, and a focused team player.

Outside of his professional focus on data, Joson shows a keen interest in broader societal topics. His commentary suggests a passion for fostering creativity, reforming educational systems to support it, and an appreciation for natures ability to heal and thrive when given the chance.

He founded the Landmark Research Centre (LMRC) in 2007 to harness customer feedback and inform business strategy.

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Experience
16 Years
Current Role
Group Head of Research - Retail, Leisure & Hospitality
Job Level
Mid-senior
Location
Dubai, United Arab Emirates
Personality Overview

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Decision Approach
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Priorities

Topics Joson cares about

CX & VOC Strategy
His role and headline emphasize using Voice of the Customer (VOC), Voice of the Employee (VOE), and Customer Experience (CX) insights to drive business strategy.
Data-Driven Insights
His entire career is built on transforming consumer data and analytics into actionable business growth, supported by his advanced data analysis education.
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Career

Work history

7-2019
Group Head of Research - Retail, Leisure & Hospitality
Landmark Group
7-2015 - 6-2019
Group Head of Research - Retail
Landmark Group
7-2012 - 6-2015
Head of Research Department
Landmark Group
1-2006 - 10-2006
Assistant Professor
SCMS-Cochin
11-2004 - 12-2005
Territory Manager
Biostadt India Limited
In the press

Media appearances

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Education
Advanced Data Analysis for Marketing Decisions
Indian Institute of Management Ahmedabad
1999 - 2002
Doctor of Philosophy (Ph.D.)
University of Agricultural Sciences, Dharwad
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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